Ermington Veterinary Surgery

Very disappointed with the way our shih tzu pup was handled last week .Taken in for ear check up ended up with a eye popping out of socket because they were too rough trying to clean his ear. I am still distressed about the situation and the horrible scene I saw with his eye. I am even more upset I was charged fully and not even a follow up call to see how the eye is going. I am scared to touch him incase it happens again. What annoyed and upset me the most he says its "common" for these dogs but still handled him roughly. It happened when he didn't like the way I was holding him and the nurse took over and so were not gentle and caring
like I was. These dogs are small and fragile and it should never have happened. He even was sending me home with his eye like that. Finally he popped it in place because I was not letting it go. I am sure vets would have been mortified and shown some concern.
Unfortunately I will not be going back, terrible ordeal for my pup and me .
BTW: His eye looks a little red still